LG Electronics takes fight with Samsung over washer damage to YouTube

Footage from surveillance cameras show South Korea’s LG Electronics executive Jo Seong-jin , who has been indicted on a charge of damaging washing machines of Samsung Electronics, touring a Samsung exhibit at a shop in Berlin.

BERLIN, GERMANY (LG ELECTRONICS) – South Korea’s LG Electronics Inc, whose appliance chief has been indicted on a charge of purposely damaging Samsung Electronics Co Ltd washing machines, issued a video clip on Monday (February 16) that it claims shows the executive merely testing its rival’s products in plain view at a store in Germany.

In a nearly nine-minute video containing edited footage from surveillance cameras, Jo and other LG employees are seen touring a Samsung exhibit at a shop in Berlin.

The footage provided by LG on YouTube shows Jo opening and closing the door of a Samsung washer several times. The executive is also seen pushing on the door vertically, but LG says that the actions are Jo’s routine tests on home appliances products.

The video from the incident last September was released on YouTube days after Jo Seong-jin and two other LG Electronics employees were indicted by South Korean prosecutors, escalating a bitter dispute between the cross-town peers.

“I apologise from the bottom of my heart once again to have unintentionally caused such trouble at a time of difficult economic conditions,” Jo said in a statement adding the other employees would not have stood by had he deliberately damaged a washing machine.

Samsung said the clip released by LG zooms in on Jo when he damaged the washing machine, so viewers are unable to see how Samsung retail representatives were looking elsewhere at that moment. Samsung said it would not release the original video, however, calling such a response “inappropriate”.

Soon after the incident, LG had agreed to pay for what it called accidental damage to four machines after mediation by German authorities, but it couldn’t resist taking a pot shot at the quality of its rival’s products. Samsung railed against what it described as slanderous claims and filed a complaint, which LG has contested.

People familiar with the matter have said mediation efforts by South Korean prosecutors failed to resolve the spat, which is the latest in a run of public disputes between the rivals.