Consumer champion Justin Gutmann Announces £3 billion plus ‘Loyalty Penalty’ Class Action claim against UK’s largest mobile network operators

Consumer rights champion Justin Gutmann and the law firm Charles Lyndon have today announced that class action proceedings have been launched against Vodafone, EE, Three, and O2 (the “Loyalty Penalty Claim”). The Loyalty Penalty Claim alleges the companies have been abusing their dominant positions in the UK mobile industry by charging a ‘loyalty penalty,’ in which long standing customers were overcharged for handsets beyond the end of their contractual term. Continue reading