Restaurant AI: Investments Up, Adoption Slows

The provided text primarily consists of an excerpt from a Deloitte press release detailing their report, “How AI is Revolutionizing Restaurants.” This report, based on a survey of global restaurant executives, examines the current state and future plans for Artificial Intelligence (AI) adoption within the restaurant industry. The document highlights that while most restaurants intend to increase their AI investments, actual readiness for widespread implementation remains low, with challenges such as identifying appropriate use cases and managing risks being prominent. Despite these hurdles, AI is already impacting customer experience and inventory management, with future waves expected to focus on customer loyalty, employee experience, and food preparation. Continue reading