{"id":3965,"date":"2023-06-27T09:20:25","date_gmt":"2023-06-27T09:20:25","guid":{"rendered":"https:\/\/mpelembe.net\/?p=3965"},"modified":"2023-07-07T06:24:19","modified_gmt":"2023-07-07T06:24:19","slug":"how-streaming-platforms-make-you-more-likely-to-watch-certain-programmes-new-research","status":"publish","type":"post","link":"https:\/\/mpelembe.net\/index.php\/how-streaming-platforms-make-you-more-likely-to-watch-certain-programmes-new-research\/","title":{"rendered":"How streaming platforms make you more likely to watch certain programmes \u2013 new\u00a0research"},"content":{"rendered":"<p><span><a href=\"https:\/\/theconversation.com\/profiles\/neil-thurman-105547\">Neil Thurman<\/a>, <em><a href=\"https:\/\/theconversation.com\/institutions\/city-university-of-london-1047\">City, University of London<\/a><\/em><\/span><\/p>\n<p>With the vast array of options of what to watch online, have you ever wondered why you picked that new comedy or that old documentary? Would you have chosen to watch them if they were on terrestrial TV? How much were you nudged to choose them by subtle prompts from the online streaming platforms? <\/p>\n<p>Last year, when a new British streaming TV platform, <a href=\"https:\/\/www.itv.com\/\">ITVX<\/a>, launched, <a href=\"https:\/\/www.itv.com\/presscentre\/media-releases\/introducing-itvx-britains-freshest-new-free-streaming-service-launching-later-year\">it promised<\/a> to be \u201cled\u201d by viewers who could \u201cchoose [from] thousands of hours of content.\u201d Disney+ has <a href=\"https:\/\/www.disneyplus.com\/en-de\">made a similar promise<\/a>: \u201cWatch the way you want.\u201d<\/p>\n<p><!--more--><\/p>\n<p>A lot of video-on-demand platforms have positioned themselves as driven by audiences. And there is no doubt that the amount of televisual and other content has increased and that consumers do now have more control. But just how much do online users actively choose what they consume?<\/p>\n<p>I wanted to investigate this question, so my colleagues and I conducted a <a href=\"https:\/\/journals.sagepub.com\/doi\/10.1177\/13548565231174590\">study<\/a> analysing some of the specific predictors of TV programmes\u2019 success, both on streaming platforms and on linear TV. We found several ways that streaming services can make their content more likely to be watched.<\/p>\n<h2>How much are we really in control?<\/h2>\n<p>We are not alone in starting to ask questions about how much agency video-on-demand users actually have. The media academic <a href=\"https:\/\/journals.sagepub.com\/doi\/10.1177\/1527476420917104\">Mike van Esler\u2019s study<\/a> showed that streaming platforms like Netflix impose numerous technical and visual limitations on users. For example, Netflix hides functions like the search bar or genre homepages in a sidebar and prioritises certain programmes, often those owned by the platform.<\/p>\n<p>Such limitations certainly could limit user agency, but to see whether that\u2019s actually the case we need to study not just interfaces but audiences. This is starting to happen. In a <a href=\"https:\/\/journals.sagepub.com\/doi\/10.1177\/15274764211010943\">Norwegian study<\/a>, audience members talked about how video-on-demand platforms steered their viewing behaviour, including by recommending programmes as \u201ctop picks\u201d or \u201cyou may also like\u201d.<\/p>\n<figure>\n            <iframe width=\"440\" height=\"260\" data-src=\"https:\/\/www.youtube.com\/embed\/y1jlA8sWjK8?wmode=transparent&amp;start=0\" frameborder=\"0\" allowfullscreen=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<\/figure>\n<p>With our study, we\u2019ve tried to extend such emerging evidence by looking at the actual behaviour of millions of viewers.<\/p>\n<p>As we\u2019re interested in the influence that streaming platforms have on what viewers watch, two of the key programme characteristics that we looked at were whether and for how long a programme was promoted on key pages on the streaming platform and how long the programme was available to stream on the platform. And, because we\u2019re interested in the deliberate viewing choices that users make, we also looked at programme genre.<\/p>\n<p>We did this not only for programmes consumed on a streaming TV platform, but also, as a comparison, for programmes broadcast by the same channel on linear television.<\/p>\n<p>There\u2019s evidence that audiences <a href=\"https:\/\/www.tandfonline.com\/doi\/abs\/10.1080\/08838159909364496\">have preferences for specific TV genres<\/a> and that those preferences affect viewing behaviour. For example, <a href=\"https:\/\/www.tandfonline.com\/doi\/abs\/10.1080\/08838158809386711\">one study<\/a> found that viewers were more likely to view a programme if it was of the same genre as the show they had been watching immediately beforehand.<\/p>\n<p>There are, of course, other programme characteristics that may affect the viewing they attract, like awards they received, so we took as many of these characteristics as we could into account.<\/p>\n<p>The channel we analysed was BBC Three and we got our viewing data from the UK\u2019s official television audience measurement service, <a href=\"https:\/\/www.barb.co.uk\/\">Barb<\/a>.<\/p>\n<p>The most challenging part of the data collection was finding out whether, and how, programmes had been promoted on the channel\u2019s online interfaces. We focused on three places of promotion \u2013 BBC\u2019s Three\u2019s <a href=\"https:\/\/www.bbc.co.uk\/bbcthree\">homepage<\/a>, the home page of the BBC\u2019s streaming platform, <a href=\"https:\/\/www.bbc.co.uk\/iplayer\">iPlayer<\/a>, and the <a href=\"https:\/\/www.bbc.co.uk\/tv\/bbcthree\">BBC Three landing page on iPlayer<\/a>. <\/p>\n<figure class=\"align-center \">\n            <img decoding=\"async\" alt=\"The BBC Three landing page on iPlayer.\" data-src=\"https:\/\/images.theconversation.com\/files\/533707\/original\/file-20230623-21-sk9upo.png?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;fit=clip\" data-srcset=\"https:\/\/images.theconversation.com\/files\/533707\/original\/file-20230623-21-sk9upo.png?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=600&amp;h=372&amp;fit=crop&amp;dpr=1 600w, https:\/\/images.theconversation.com\/files\/533707\/original\/file-20230623-21-sk9upo.png?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=600&amp;h=372&amp;fit=crop&amp;dpr=2 1200w, https:\/\/images.theconversation.com\/files\/533707\/original\/file-20230623-21-sk9upo.png?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=600&amp;h=372&amp;fit=crop&amp;dpr=3 1800w, https:\/\/images.theconversation.com\/files\/533707\/original\/file-20230623-21-sk9upo.png?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;h=468&amp;fit=crop&amp;dpr=1 754w, https:\/\/images.theconversation.com\/files\/533707\/original\/file-20230623-21-sk9upo.png?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=754&amp;h=468&amp;fit=crop&amp;dpr=2 1508w, https:\/\/images.theconversation.com\/files\/533707\/original\/file-20230623-21-sk9upo.png?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=754&amp;h=468&amp;fit=crop&amp;dpr=3 2262w\" data-sizes=\"(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><figcaption>\n              <span class=\"caption\">Where and for how long a programme was advertised on the BBC Three landing page on iPlayer was a predictor of how much viewing it received.<\/span><br \/>\n              <span class=\"attribution\"><a class=\"source\" href=\"https:\/\/www.bbc.co.uk\/tv\/bbcthree\">BBC<\/a><\/span><br \/>\n            <\/figcaption><\/figure>\n<p>Our results show that the strongest predictor of a programme\u2019s viewing was the number of days the programme was available on the channel\u2019s video-on-demand platform. By contrast, the number of times a BBC Three programme was transmitted on linear TV was not a significant positive predictor of viewing.<\/p>\n<p>Being able to control how long programmes are available to stream appears to give video-on-demand platforms significant power over what audiences watch. The longer fruit is dangled in front of a viewer, the likelier they are to grab it.<\/p>\n<h2>The rule of thumbnails<\/h2>\n<p>Our results suggest that video-on-demand platforms may have power over what audiences watch via how they position a programme\u2019s thumbnail image on key pages. We found a positive correlation between on-demand viewing of BBC Three programmes and whether and how their thumbnails were placed and prioritised on the homepage of BBC Three\u2019s website and BBC Three\u2019s landing page on iPlayer.<\/p>\n<p>Our analysis also shows that, on average, comedy programmes attracted significantly more viewing. The same effect was not found, however, with other genres, like entertainment. These results mirror the results for linear TV, where just one or two genres predicted the amount of viewing programmes received.<\/p>\n<p>The fact that genre appears to be no more important as a predictor of viewing on BBC Three\u2019s streaming platform than on its linear platform may surprise some. After all, video-on-demand platforms\u2019 talk often about user choice, which includes, presumably, viewers\u2019 preferences for particular genres of programme.<\/p>\n<p>So what does this mean? Taken together, our findings on availability, thumbnail image placement and genre lend weight to the questions being raised about the supposed \u201ctotal\u201d control that users have on video-on-demand platforms. It isn\u2019t quite as total as you might expect.<\/p>\n<p>Our study does, of course, have limitations. We didn\u2019t account for all possible predictors of programme viewing. Additional predictors could include advertising, peer-to-peer recommendations and press coverage. In addition, we were working with aggregate, rather than individual-level data, and so couldn\u2019t account for the possible effects of viewers\u2019 socio-demographics.<\/p>\n<p>Nevertheless, <a href=\"https:\/\/journals.sagepub.com\/doi\/10.1177\/13548565231174590\">our study<\/a> does suggest that, in spite of dramatic changes in the ways in which television programmes are distributed and consumed, television channels can still assert considerable control over what their viewers choose to watch.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img decoding=\"async\" data-src=\"https:\/\/counter.theconversation.com\/content\/208316\/count.gif?distributor=republish-lightbox-basic\" alt=\"The Conversation\" width=\"1\" height=\"1\" style=\"--smush-placeholder-width: 1px; --smush-placeholder-aspect-ratio: 1\/1;border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important\" referrerpolicy=\"no-referrer-when-downgrade\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" \/><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https:\/\/theconversation.com\/republishing-guidelines --><\/p>\n<p><span><a href=\"https:\/\/theconversation.com\/profiles\/neil-thurman-105547\">Neil Thurman<\/a>, Senior Honorary Research Fellow, Department of Journalism, <em><a href=\"https:\/\/theconversation.com\/institutions\/city-university-of-london-1047\">City, University of London<\/a><\/em><\/span><\/p>\n<p>This article is republished from <a href=\"https:\/\/theconversation.com\">The Conversation<\/a> under a Creative Commons license. Read the <a href=\"https:\/\/theconversation.com\/how-streaming-platforms-make-you-more-likely-to-watch-certain-programmes-new-research-208316\">original article<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Neil Thurman, City, University of London With the vast array of options of what to watch online, have you ever wondered why you picked<a class=\"moretag\" href=\"https:\/\/mpelembe.net\/index.php\/how-streaming-platforms-make-you-more-likely-to-watch-certain-programmes-new-research\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":3966,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"googlesitekit_rrm_CAowu7GVCw:productID":"","_crdt_document":"","activitypub_content_warning":"","activitypub_content_visibility":"","activitypub_max_image_attachments":3,"activitypub_interaction_policy_quote":"anyone","activitypub_status":"","footnotes":""},"categories":[6],"tags":[8791,722,1762,3404,615,8789,8792,8794,472,2059,8790,8793,723,8787],"class_list":["post-3965","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-entertainment","tag-barb","tag-creative-commons","tag-disney","tag-internet-broadcasting","tag-itv","tag-itvx","tag-mike-van-esler","tag-neil-thurman","tag-netflix","tag-new-media","tag-streaming-television","tag-three-s","tag-united-kingdom","tag-video-on-demand-services"],"featured_image_src":"https:\/\/mpelembe.net\/wp-content\/uploads\/2023\/06\/file-20230623-26-foki4n-1024x605.jpg","blog_images":{"medium":"https:\/\/mpelembe.net\/wp-content\/uploads\/2023\/06\/file-20230623-26-foki4n-300x177.jpg","large":"https:\/\/mpelembe.net\/wp-content\/uploads\/2023\/06\/file-20230623-26-foki4n-1024x605.jpg"},"ams_acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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