Mpelembe Network and all its wholly-owned subsidiaries is committed to safeguarding your privacy. This Privacy Policy describes our practices with regard to Mpelembe Network Internet web sites located at www.mpelembe.net, or any successor Internet web site thereto (our “‘Web sites”). These Web sites are only intended for use by authorized personnel that have been issued credentials. By using our Web sites you are accepting the practices described in this Privacy Policy. If you are a resident of the State of California, this Privacy Policy also incorporates our California Consumer Privacy Act (CCPA) Policy, which includes additional information required to be provided under California law.
Information we collect
Information you voluntarily provide
We receive information you choose to provide when you use our site. For example, during registration, Mpelembe Network may ask for some or all of the following information: your name, address, city, state, postal code, email address, telephone, and country. We request information such as your name, company name, phone and email to subscribe you to our blog, respond to your request for a demo, answer your questions, and to provide similar support services available on our site. We will also collect information from you if you complete surveys that we make available for research purposes.
Information collected automatically
Information collected automatically Like most online services, we use technology such as cookies and log files to gather information about use of our Web sites. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer our Web sites, track user’s movement in the aggregate, and gather other information for aggregate use. We use the information we collect from your use of our Web sites to improve the Web sites, customize user experience, and direct pertinent marketing promotions. You can opt-out of the receipt of such marketing materials at any time as described in the Your Choices section of this Privacy Policy.
On our publicly-accessible Web sites, we permit third parties to track your use of those Web sites over time or across sites.
Information provided to us by customers and partners
Mpelembe Network offers products and solutions to its customers and their authorized partners that result in us processing personal information on their behalf. This Privacy Policy does not apply to that information because we do not collect it independently. Rather, we receive it and process it in our role as a service provider to those organizations, which maintain their own privacy policies that apply to their collection and use (including our processing) of that information. We are not permitted to use or disclose that information other than as authorized by those customers and partners.
Information use
Mpelembe Network uses the information collected through our Web sites, including your personal information
- as reasonably required to conduct business with you or to provide the products or services that you request,
- to identify you on our system,
- to communicate with you or to respond to your questions
- to improve the Web sites and for our own internal business purposes
- for distributing banner offers,
- for statistical purposes,
- to protect the security and integrity of our Web sites,
- to identify and prevent fraud and other harmful or unlawful activity, and
- to comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations, and our policies.
Mpelembe Network also does research on our users’ demographics, interests, and behaviors based on the information provided to us during registration, during a promotion, from our server log files and user profiles or from surveys. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis. Mpelembe Network may share this aggregated data with advertisers or business partners. This information is not linked to any personal information that can identify any individual person.
Information sharing
Mpelembe Network may share your information, including your personal information, with third parties in the following circumstances, or in other circumstances with your permission. We may share personal information within our family of companies. We also will share information with service providers that perform services on our behalf and under our instructions. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
Certain third parties with whom we work may also place cookies and use web beacons on our Web sites to collect information about your browsing activity, and use that information to deliver content relevant to your interests, including our advertisements, on our Web sites and elsewhere on the internet. We may also use those technologies to understand your use of our Web sites and the usefulness to you of the content that has been delivered to you, such as whether you have clicked on an advertisement.. One of the ways that we do this is through the use of Google Analytics. For more information about how Google Analytics uses and processes data, please visit https://www.google.com/policies/privacy/partners/.
In some cases, we provide access to products or services offered by a partner company. In order to provide this product or service to you when you request it, it is necessary for us to share information, including your personal information, with our partner company. These partners are not allowed to use your personal information except for the purpose of providing those products or services. If you do not want your data to be shared, you can choose not to allow the sharing by not purchasing that particular product or by not using that particular service.
We may disclose your information to any third party, include appropriate governmental authorities, if necessary to comply with the law, enforce or our terms of use, subscription and license agreements or other agreements, or to protect the rights, property, or safety of Mpelembe Network or others. We also may transfer your information as part of the sale or other transfer of all or substantially all of our assets or all or substantially all of a division, section or other distinct portion of our business, including transfers made as part of insolvency or bankruptcy proceedings.
Contact list information
Regarding contact lists you may manage using our services, Mpelembe Network does not, under any circumstances, steal your lists, independently market to people on your lists, sell your lists. Only authorized personnel have access to view Contact Lists. We will use and disclose the information in your Contact Lists to provide services, and as permitted by the terms of our agreements that govern your use of our services and applicable law.
Your choices
Mpelembe Network may send you emails regarding our products and services. If you decide at any time that you no longer wish to receive these emails, you can edit your Mpelembe Network account information to stop such email or use the opt out feature included in the emails. You will need your Mpelembe Network user ID and password to access your Mpelembe Network account information. You may also contact us directly and we will remove your name from our lists. For marketing emails, you can also opt out by using the opt-out mechanism in the message.
You may edit your Mpelembe Network account information at any time by using your Mpelembe Network ID and password.
Additionally, most web browsers allow you to choose whether to accept cookies, reject cookies, or receive notice each time a cookie is sent to you. If your browser is set to reject cookies, the Web sites may not recognize you when you return, and some functionality may not be available. At this time, our Web sites do not respond to browser “do not track” signals.
Information security
While no data transmission over the Internet can be guaranteed to be 100% secure, we strive to protect your personal information. We maintain reasonable safeguards, including administrative, technical, and physical security measures intended to help protect the information collected through our Web sites. Your Mpelembe Network account information is password-protected and areas of our site that permit you to submit personal information use encryption or similar security measures. You may not share your login credentials with others.
Your continued safeguarding of your account credentials is essential to our continued protection of personal information.
Links to other sites
Please note that our Web sites contain links to other Internet sites. For example, if you apply for a job using the careers feature linked to our site, please be advised that feature is a separate website not subject to this Privacy Policy. Any information that you post to or otherwise provide to any such Internet site are not subject to this Privacy Policy. Mpelembe Network does not control any Internet site other than our Web sites and thus is not responsible for the privacy practices, privacy statements, or content of these other Internet sites.
International data transfer
As part of our international operations, we may transfer information about you to any jurisdiction where we do business. When you use our Web sites or services, you acknowledge that we may transfer information about you as described in this policy.
We will transfer your personal information for any of the purposes identified in this policy to our subsidiaries, affiliates, service providers, and business partners that may be based outside of the jurisdiction where you are located. The laws in those jurisdictions may not provide the same level of data protection compared to the laws in your country. However, we will treat your personal information as subject to the protections described in this policy.
When we transfer personal information from an entity based in the European Economic Area to entities within our organization, we rely on the EU-U.S. Privacy Shield program or the Swiss-U.S. Privacy Shield program, as applicable. Our Privacy Shield privacy notice provides more information about our participation in the programs and your rights if your information is transferred to or by us pursuant to the programs. If we transfer personal information from the EU to another party located outside the EU, we will rely on a legal framework that provides appropriate safeguards, which could include the standard contractual clauses, binding corporate rules, Privacy Shield programs, or another framework deemed adequate by the European Commission.