Tag Archives: Business process management

24Mar/26

Agentic AI Ends Performative Teamwork

The Shift to Agentic AI and the “Silicon Workforce”

March 23, 2026 /Mpelembe Media/ — In 2026, artificial intelligence has moved beyond generative chatbots to become a structural, operational component of the enterprise. Organizations are rapidly adopting “Agentic AI,” where autonomous digital agents plan, coordinate, and execute complex, multi-step workflows across various applications without continuous human prompting. Because these multi-agent systems interact with live enterprise data to triage tasks, allocate resources, and mitigate risks, leaders are beginning to treat them as a “silicon-based workforce”. To harness this potential, successful companies are avoiding simply layering AI onto old processes; instead, they are redesigning workflows from the ground up and establishing “HR for agents” to manage digital onboarding, governance, and performance. Continue reading

10Sep/24

How to overcome structural barriers to digital transformation – Akkodis study ‘What CTOs think’ reveals insights


In recent years, digital transformation has become an indispensable priority for the C-suite, with many CTOs recognizing that digitalization is an ever-evolving concept; unlike earlier phases that focused on process automation, a majority of CTOs now see “catalyzing business growth” as a top benefit. Continue reading

21Apr/23

What process mining is and why it’s such a big deal

April 21, 2023 /Technology/ – Process mining is a relatively new field of data science that uses data from event logs to discover, analyze, and improve business processes. Event logs are a type of data that records the activities that take place in a business process, such as who did what, when, and where. Process mining can be used to: Continue reading