• Menacing messages, threats spiral along with debt
• Legal loophole creates Wild West for lending apps
• Complaints mount but regulators powerless to act

By Diana Baptista and Avi Asher -Schapiro

MEXICO CITY, Aug 11 (Thomson Reuters Foundation) – A week after Pedro Figueroa borrowed 10,000 pesos ($500) from José Cash, a popular Mexican lending app, the barrage of online abuse began.

A slew of WhatsApp messages swamped his phone, threatening harm – to him and his reputation – if he did not pay. Continue reading →