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Tag Archives: Stephen Mulenga

29Jul/26

Zambia’s massive leap into digital finance

July 29, 2026EconomyAB Bank, Apple Wallet, Banking in India, Consumer-to-business, Digital wallet, European Economic Area, Financial technology, Ghana Interbank Payment and Settlement Systems, ISO 20022, Mobile payments, Payment service provider, Payment systems, Single Euro Payments Area, Stephen Mulenga, the bank of zambia, the southern african development community, Zambia, Zambia Electronic Clearing House Limitedadmin

Navigating Zambia’s Digital Payment Landscape

Wed, July 29 2026 /Mpelembe Media/ — The Zambian digital payment ecosystem historically struggled with severe fragmentation, relying heavily on bilateral agreements between financial institutions and routing domestic card transactions through expensive international networks. To address these structural inefficiencies and lower the cost of domestic electronic payments, the Bank of Zambia, the Bankers Association of Zambia, and the Zambia Electronic Clearing House Limited initiated the National Financial Switch project in 2013. The system was designed as a shared public utility to interconnect various payment streams, including automated teller machines, point-of-sale systems, and mobile money platforms, thereby eliminating the need for institutions to build and maintain costly bilateral connections. Continue reading →

29Jul/26

Why Zambia’s Digital Rails Need Routine

July 29, 2026FinanceConsumer-to-business, Digital wallet, Financial technology, Mobile payment, Payment service provider, Payment systems, Stephen Mulenga, Unified Payments Interface, Zambiaadmin

Zambia’s Digital Payment Landscape: Bridging the Gap from Rails to Routine

Wed, July 29 2026 /Mpelembe Media/ — Zambia has made remarkable strides in expanding financial access, achieving a financial inclusion rate of 80.1% by 2025, a significant increase from 69.4% in 2020. A cornerstone of this progress is the National Financial Switch (NFS), a shared infrastructure that connects banks, payment service providers, fintechs, and mobile money operators. By facilitating wallet-to-bank, bank-to-wallet, and merchant transactions, the NFS eliminates the need for institutions to build expensive bilateral connections. However, despite these foundational achievements, Zambia faces a critical new challenge: transitioning these digital “rails” into an affordable, trusted, and everyday routine for its citizens. Continue reading →