Mon, Sep 18 — It is important to note that not all social media moderators are motivated by these dark sides and hidden agendas. Many moderators are genuinely trying to create a safe and welcoming environment for users. However, the power that social media moderators wield means that it is important to be aware of the potential for abuse. Continue reading
Tag Archives: Universal Windows Platform apps
Online reviews are broken – here’s how to fix them
Vasilis Katos, Bournemouth University
It’s a crime story fit for the digital era. It was recently reported that a number of restaurants in New York had been targeted by internet scammers threatening to leave unfavourable “one-star” reviews unless they received gift certificates. The same threats were made to eateries in Chicago and San Francisco and it appears that a vegan restaurant received as many as eight one-star reviews in the space of a week before being approached for money.