By Samuel Woodhams | Digital rights researcher and journalist
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Algorithms to determine welfare payments and detect fraud are becoming standard practice around the world. From Manchester to Melbourne, peoples’ lives are being shaped by secretive tools that determine who is eligible for what, and how much debt is owed. Although the technology has been around for some time, the outbreak of COVID-19 renewed enthusiasm for the digital welfare state and, for thousands of cash-strapped public bodies, the promise of increased efficiency and lower costs has proven irresistible. |
